Hospitality Dos And Don'ts To Attract Climate-Conscious Tourists

There are a plethora of tips and tricks for travellers looking to travel sustainably but hotels, hostels and homestays must do their part in making their lodgings planet-friendly to attract ethically-minded travellers
For representation purposes only
For representation purposes onlyShutterstock.com

As tourism continues its upward trajectory it becomes all the more important for each and every stakeholder involved to ensure a planet-friendly and responsible travel experience. There are a plethora of tips and tricks for travellers looking to travel sustainably but the hospitality industry also needs to pull its own weight if it hopes to attract customers who are climate-conscious.

Here are a few dos and don'ts for hotels, hostels and homestays that will stand them in good stead with ethically-aware travellers.

Dos

Adapt Automation

A smart thermostat
A smart thermostatWikimedia Commons: LindaInpijn

Using technology like smart devices with care and consideration for travellers of all stripes can play a big role in elevating your hotel's sustainability rating and help optimise your hotel operations. Examples include personalised room settings, digital concierge services and online room check-in.

Remove Single-Use Toiletries

Refillable shampoo, soap and lotion containers in a hotel bathroom
Refillable shampoo, soap and lotion containers in a hotel bathroomFlickr: London Hotels Insight

Single-use toiletries can easily be replaced by sustainable products that can be reused and composted, such as refillable shampoo, soap and lotion containers, wooden combs and bamboo toothbrushes.

Minimise Food And Plastic Waste

Composting organic matter
Composting organic matterFlickr: Trevor Wade

Minimise the waste generated due to plastic use by reusing the available plastic, replacing them with biodegradable materials such as jute, cotton and wool fibres, and recycling them at their end-of-life. Food waste can be composted or avoided by only buying just enough fresh produce for your needs.

Digitise Paper Bills

Invoices and receipts are often sent digitally nowadays
Invoices and receipts are often sent digitally nowadaysFlickr: Esther Vargas

Your guests' stay will be more convenient if you digitise receipts and invoices instead of printing them. A lot of visitors chuck paper receipts the moment they complete check-out but sending bills and receipts via email cuts down on paper usage.

Don'ts 

Plastic Use And Disposable Products

Wherever possible, use glass water bottles and ceramic or reusable mugs
Wherever possible, use glass water bottles and ceramic or reusable mugsWikimedia Commons: Missvain

From paper cups lined with plastic to plastic cutlery and water bottles left for every guest in their room, the amount of plastic an establishment generates can be huge. Wherever possible, replace them with glass bottles, ceramic or reusable mugs, and products made of washable material, such as bamboo.

Improper Waste Management

Ensure that all waste collection bins are properly marked
Ensure that all waste collection bins are properly markedFlickr: Celine Amparo

It is important to segregate waste and have a proper system to dispose of all waste material. Improper waste management can damage the natural world more than the amount of waste generated since it's usually left to fester in landfill, where it releases toxic gases and chemical into the air, groundwater and soil.

Multiple Linen Changes

Linen does not need to be washing every single day
Linen does not need to be washing every single dayFlickr: PenelopeEfstop

Inform and educate guests about reusing linen rather than having it changed every day. Consider washing linen on alternate days in order to curtail water waste and the heavy use of detergents.

Chemical Cleaning Products 

Reetha, also known as Indian soapberry
Reetha, also known as Indian soapberryFlickr: Hannah Marsh

Instead of using cleaning agents which have harmful chemicals, try to source biodegradable and organic cleaning products which reduce harm to the living world. There are plenty of planet-friendly detergents available, such as those made of reetha.

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