Radisson Hotel Group Launches Braille Menus To Enhance Accessibility For Guests

Radisson Hotel Group is excited to announce the rollout of Braille menus across its South Asian properties to create a more inclusive dining experience for visually impaired guests. This initiative, in partnership with the Confederation of Indian Industry's (CII) Young Indians, reinforces the Group's commitment to fostering welcoming environments for all. It embodies the brand promise of "Every Moment Matters," ensuring every guest can enjoy an independent dining experience.

Visually impaired guests often struggle with traditional menus, which can lead to feelings of dependence or isolation while dining. By introducing Braille menus in its 125 hotels, Radisson Hotel Group empowers these guests to confidently explore meal options and make their own choices. Additionally, select properties will feature scannable audio QR codes, allowing guests to listen to the menu at their own pace, further enhancing the dining experience. This initiative is set to expand to more hotels in the Group's portfolio soon.

"At Radisson Hotel Group, we are dedicated to creating spaces that are welcoming and accessible for all our guests. The introduction of Braille menus is a significant step toward building inclusive dining experiences that ensure everyone, regardless of ability, feels valued. Our partnership with CII's Young Indians underscores our broader commitment to diversity and inclusion," said Nikhil Sharma, Managing Director and Senior Area Vice President, South Asia - Radisson Hotel Group. Early adopters of this initiative include Radisson Blu Marina New Delhi, Radisson Blu Plaza Hyderabad, Radisson Blu Plaza Mysuru, Radisson RED Mohali, and Radisson Blu Resort Kumbhalgarh.

"Dining should be an experience accessible to all, without limitations. The launch of Braille menus is a pivotal move toward creating an inclusive environment where every guest can make confident choices. We believe that small, meaningful changes like this will help build a more inclusive world, where everyone enjoys equal access to experiences," said Chef Rakesh Sethi, Corporate Executive Chef, Radisson Hotel Group South Asia.

"We are proud to partner with Radisson Hotel Group on this impactful initiative. It showcases a strong commitment to inclusivity, and we hope it inspires others in the hospitality industry to adopt similar practices. Together, we are creating an environment that meets the needs of all individuals and establishes inclusivity as a standard practice," said Tarang Khurana, National Chairman, CII – Young Indians.

"This collaboration highlights our commitment to creating more accessible environments. By introducing Braille menus, we are making significant strides toward ensuring everyone can enjoy dining independently and with dignity. This initiative aligns with our broader vision of promoting self-reliance for all," added Rohit Puri, National Chair, Accessibility, CII - Young Indians. This initiative demonstrates Radisson Hotel Group's dedication to inclusivity and enhances overall guest satisfaction. By empowering visually impaired guests to make independent choices and catering to diverse needs, Radisson Hotel Group sets new standards in hospitality and reinforces its position as a leader in innovation and inclusivity.

Radisson Hotel Group continues to hold a leading presence in the Indian market, operating over 194 hotels across the country. It is the largest hotel operator in a tier-1 market like Delhi NCR, with over 50 per cent of its portfolio in tier-2 and tier-3 markets. With properties in over 114 destinations throughout India, Radisson Hotel Group offers a diverse range of brands, including Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Inn by Radisson, Park Plaza, Country Inn & Suites by Radisson, and Radisson Individuals, along with its extension, Radisson Individuals Retreats.