Indian Railways has launched a new all-in-one mobile application, SwaRail, to integrate multiple services into a single platform. Currently in its beta testing phase, the app is available on Android and iOS, providing users with a streamlined experience for ticket bookings, food ordering, and real-time train updates.
Developed by the Centre for Railway Information Systems (CRIS), the SwaRail app eliminates the need for multiple railway applications by consolidating essential services in one place. According to reports, the app offers reserved and unreserved ticket booking features, PNR status tracking, platform ticket purchases, and parcel or freight service inquiries. Additionally, passengers can use the app to register grievances through the Rail Madad feature.
Currently, SwaRail is available to beta testers on both major mobile platforms. While the Android beta testing slots have reached capacity, iOS users can still participate. Once testing is complete, Indian Railways plans to release the app for wider public use.
Users can create a new account or log in using their existing Rail Connect or UTS Mobile credentials to use the app. This integration allows passengers to access previous travel details without re-entering their information.
The app will be widely available once the beta testing phase is complete, further simplifying train travel across India.
Passengers can book reserved and unreserved train tickets directly through the app, eliminating the need for multiple platforms. The app also allows users to purchase platform tickets without visiting ticket counters, ensuring a hassle-free experience. For those needing parcel and freight services, SwaRail facilitates bookings and inquiries seamlessly.
Additionally, passengers can access real-time train updates, including live tracking of schedules, running status, and PNR updates. The app offers a food ordering service to enhance convenience during travel, allowing users to pre-order meals for delivery on board. Furthermore, the Rail Madad feature enables passengers to register complaints and track grievances, ensuring prompt assistance from railway authorities.
(With inputs from multiple news reports)