IndiGo And Accor Link Loyalty Programmes, Allowing Travellers To Convert Flight And Hotel Rewards

Travellers flying with IndiGo and staying at Accor hotels will now be able to use the same loyalty rewards across both brands. A new partnership between IndiGo BluChip and ALL Accor Live Limitless (ALL), Accor's booking platform and loyalty programme, allows members to convert points earned on flights into hotel rewards, and hotel points into flight benefits. This is bringing together air travel and accommodation under a single reciprocal rewards programme.

Announced on July 13, the partnership enables members of IndiGo BluChip and ALL to transfer reward points between the two programmes. It is among the first collaborations in India to offer reciprocal point conversion between a major airline and a global hospitality group. 

From Flights To Hotel Stays, One Rewards Programme 

The launch follows an announcement released in April 2025, when IndiGo and Accor first declared their plans to connect their loyalty programmes. Over the past year, the two companies have worked towards integrating their rewards platforms, culminating in a system that lets members use points across both brands rather than keeping them confined to a single programme.

For travellers, the change is straightforward. BluChip points earned on IndiGo flights can now be converted into rewards for stays across Accor's portfolio of more than 45 hotel brands, while ALL points collected during hotel stays can be used towards future IndiGo travel. The partnership links IndiGo's network of over 140 destinations with Accor's hotels and resorts across the world, giving members more ways to earn and spend their rewards.

Speaking about the collaboration, Rahul Bhatia, Group Managing Director of InterGlobe Enterprises and Managing Director of InterGlobe Aviation Ltd., said the objective was to build a programme that customers would continue to find useful over time. "At the essence of this programme and partnership are really two things: creating a great customer proposition and sustaining that over the years. We want to make sure that our joint customers are rewarded for every interaction in their journeys with us."

'Travellers Are Looking For Experiences, Not Just Rewards'

The partnership also reflects a broader shift in how travel companies compete for repeat customers. International hotel groups have long tied up with airlines to offer members additional ways to earn miles or redeem points, but reciprocal conversion between the loyalty programmes of a major Indian airline and a global hospitality brand has remained unexplored. 

For IndiGo, whose BluChip programme was introduced in 2024, the partnership expands the ways members can use their rewards beyond air travel. Neetan Chopra, Chief Digital and Information Officer at IndiGo, said reciprocal conversion gives customers greater choice in how they redeem their points. "By enabling reciprocal conversion between IndiGo BluChip and ALL Accor, we are expanding the ecosystem of benefits available to our members, allowing them to enjoy greater freedom across both air travel and hospitality. Through this collaboration, we are connecting two powerful loyalty platforms to offer customers an end-to-end experience."

For Accor, the partnership strengthens its reach among Indian travellers, particularly as outbound travel and short leisure breaks continue to grow. Ranju Alex, CEO, Accor South Asia, said bringing the two loyalty programmes together was aimed at making travel feel more connected. "This partnership reflects our shared ambition to create a truly connected and intuitive travel experience. By integrating the strengths of ALL Accor and IndiGo BluChip, we are not only enhancing convenience but also redefining how travellers engage with hospitality and aviation."

As airlines and hotel groups look beyond fares and room rates to retain customers, loyalty programmes are becoming a larger part of the travel experience. For Indian travellers who frequently combine flights with hotel stays, the ability to move rewards between the two could make every trip, from a quick domestic getaway to an international holiday, count towards the next one.

More Than Loyalty: IndiGo And Accor Aim To Create Seamless Travel Experiences

Speaking to Outlook Traveller, Neetan Chopra and Ranju Alex said the partnership could unlock travel opportunities that extend well beyond the rewards programme. When travellers book a flight to a city they have never visited before and see an Accor hotel suggested during the booking process, it gives them the confidence of staying within a trusted hospitality network with consistent service standards. This familiarity could encourage people to travel more frequently, not only to new destinations but also to Tier II and Tier III cities, where both IndiGo's flight network and Accor's hotel footprint are expanding. As air connectivity and hospitality infrastructure continue to grow together, the relationship is "very, very symbiotic."

Speaking about travel trends, more travellers are choosing destinations that are relatively unexplored while increasingly seeking holistic experiences rather than standalone products or services. The partnership provides a strong platform for both brands to showcase these experiences to customers, with the potential to expand further as more hotels and flight routes become integrated into the collaboration.

On how travellers will benefit from an integrated airline and hotel loyalty ecosystem, they explained that a high-tier IndiGo BluChip member being recognised and welcomed at an Accor hotel creates a sense of appreciation and belonging that goes beyond points and rewards. As the partnership evolves into a complete 360-degree ecosystem, customers will experience greater value through personalised recognition across both brands. "Customers wanted just products a few years back. Then they moved on to services. Now they demand experiences. And the essence of this partnership is creating those experiences for our customers."

FAQs

Q1. What is the IndiGo–Accor loyalty partnership?

The partnership links IndiGo BluChip and ALL – Accor Live Limitless, allowing members to convert airline and hotel reward points between the two programmes. It also lays the foundation for a more connected travel experience across flights and hotel stays.

Q2. How does this partnership benefit travellers beyond earning rewards?

Beyond points, the collaboration aims to create a seamless travel journey. Travellers booking an IndiGo flight may discover Accor hotels at their destination, while integrated loyalty recognition across both brands is expected to make the travel experience more personalised and convenient.

Q3. Could this encourage travellers to explore new destinations?

Yes. With IndiGo expanding its domestic network and Accor growing its presence in Tier II and Tier III cities, the partnership could give travellers greater confidence to visit emerging destinations, knowing they have trusted flight and accommodation options.

Q4. What travel trends does the partnership reflect?

The collaboration aligns with the growing demand for experiential travel. Instead of simply booking flights or hotels, travellers are increasingly looking for end-to-end journeys that combine convenience, personalised service, and memorable experiences.

Q5. What does a connected airline and hotel loyalty experience look like?

In the future, a traveller's loyalty status could be recognised across both brands. For example, a high-tier IndiGo BluChip member may receive recognition and personalised service at participating Accor hotels, creating a more integrated travel experience from booking to stay.