In a first, the Indian Railways has launched the nation's first onboard Automated Teller Machine (ATM) on a train in a ground-breaking move poised to revolutionise passenger comfort. The ATM, which is being installed in the Mumbai–Manmad Panchavati Express as a trial, comes in a step to smoothen banking services for travellers. The Central Railway and State Bank of India (SBI) joined hands to lay down this creative pilot venture. This stands as a major stride towards fusing financial accessibility with transportation.
The Panchavati Express, a daily intercity superfast train that runs between Manmad, Maharashtra, and Mumbai's Chhatrapati Shivaji Maharaj Terminus, now has an ATM installed in one of its carriages. The train, which is well-known for carrying a lot of passengers, was specifically picked for the experiment because of its consistent timetable, significant daily foot traffic, and stable operating circumstances. Officials from the Central Railway zone said that giving passengers access to financial services that are often only available at stations, will improve the travel experience.
The trial run is being closely supervised for technical snags, passenger reaction, safety procedures, and operating viability. Indian Railways intends to extend the service to more long-distance and heavily travelled trains if the test proves successful.
Installed close to the guard's cabin, the ATM on the train operates similarly to other ATMs at stations and in cities. Passengers can use debit cards from different banks to withdraw cash.
The ATM is currently limited to a small number of transactions, though, because of the train's continuous motion and the unpredictability of the network. Stabilisation technology has been used in its design to manage vibrations and connectivity variations.
Robust security features including CCTV surveillance, reinforced housing, and integration with train security staff are all part of the onboard ATM's development. During the pilot period, an SBI representative will also be on board to supervise maintenance and offer assistance in the event of technical difficulties. The train's electrical systems have been set up to deliver power to the machine, and a backup is in place to prevent any downtime.
According to railway officials, the effort is in line with the broader goals of the Indian government's Digital India campaign, which aims to advance digital banking access and financial inclusion worldwide. Passengers going through or to rural and semi-urban areas, where there are few ATMs and financial services, would find this effort helpful.
An onboard ATM can be very helpful in emergency situations, when cash may be required while travelling, in addition to being convenient for frequent travellers. Senior persons and travellers who are not familiar with mobile banking platforms are also thought to benefit from it.
Indian Railways may think about integrating financial services aboard long-haul and premium trains like the Rajdhani, Duronto, and Vande Bharat Express further if the experiment proves successful. To make train travel more independent and passenger-friendly, plans may also incorporate digital banking advising services and smart ticketing kiosks on board.
(With inputs from various sources.)